Privacy Policy

Last Updated: June 19, 2026

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our vehicle rental services or visit our website.

Information We Collect

We collect information necessary to provide our vehicle rental services:

• Name and contact details (email address, postal address)
• Driving license information and verification documents
• Payment and billing information
• Rental history and preferences
• Communication records between you and our service

How We Use Your Information

We process your personal data for the following purposes:

• Processing and managing vehicle rental bookings
• Verifying driver eligibility and insurance coverage
• Processing payments and maintaining financial records
• Communicating about your bookings and our services
• Improving our services based on customer feedback
• Complying with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Contractual necessity: to fulfill our vehicle rental agreement with you
• Legal obligation: to comply with UK laws and regulations
• Legitimate interests: to improve our services and prevent fraud
• Your consent: where you have provided explicit permission

Information Sharing

We share your information only when necessary:

• With insurance providers to process coverage requirements
• With payment processors to handle transactions securely
• With vehicle manufacturers for warranty and recall purposes
• With law enforcement when legally required

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Rental records are typically maintained for seven years for accounting and legal purposes.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to processing of your information
• Request restriction of processing
• Request data portability
• Withdraw consent where processing is based on consent

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission, secure servers, and restricted access to personal information.

Cookies and Tracking

Our website uses cookies to improve functionality and analyze traffic. Please refer to our Cookie Policy for detailed information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website.

Contact Information

For questions about this privacy policy or to exercise your data protection rights, contact us at:

Email: [email protected]
Address: 42 Leopold Street, Sheffield, S1 2GZ, United Kingdom