GDPR Compliance

Last Updated: June 19, 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

jolly-leap acts as the data controller for personal information collected through our vehicle rental services.

Address: 42 Leopold Street, Sheffield, S1 2GZ, United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data based on the following lawful grounds:

• Contract Performance: Processing is necessary to fulfill our vehicle rental agreement with you
• Legal Obligation: Processing is required to comply with UK laws, including driving license verification and financial record keeping
• Legitimate Interests: Processing is necessary for fraud prevention, service improvement, and business operations
• Consent: You have provided explicit consent for specific processing activities

Your Data Protection Rights

Under UK GDPR, you have the following rights:

Right to Access

You can request a copy of the personal data we hold about you. We will provide this information within one month of your request.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data in certain circumstances. However, we may need to retain some information to comply with legal obligations.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations.

Right to Data Portability

You can request a copy of your personal data in a structured, commonly used format that can be transferred to another service provider.

Right to Object

You can object to processing based on legitimate interests. We will stop processing unless we have compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where processing is based on your consent, you can withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] with your request. We will respond within one month.

You may also lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls limiting who can view personal data
• Staff training on data protection requirements
• Incident response procedures for data breaches

International Data Transfers

We primarily process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations:

• Rental agreements and driving records: 7 years (legal requirement)
• Financial records: 7 years (tax and accounting requirements)
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: 26 months maximum

Automated Decision Making

We do not use automated decision making or profiling that produces legal effects or similarly significant effects on individuals.

Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.

Contact and Complaints

For questions about our GDPR compliance or to exercise your data protection rights:

Email: [email protected]
Address: 42 Leopold Street, Sheffield, S1 2GZ, United Kingdom

If you are not satisfied with our response, you can contact the Information Commissioner's Office:

Website: ico.org.uk
Telephone: 0303 123 1113